The Mexico-U.S. Border at Eagle Pass and El Paso Closed By U.S. Customs and Border Protection

The U.S. Customs and Border Protection (CBP) has temporarily suspended both northbound and southbound rail traffic at Eagle Pass and El Paso, Texas, in response to the migrant crisis at the border.

Due to the mandated closure, we are not accepting new shipments at this time and trains already in route will be staged until the gateways reopen and it is safe to resume cross-border operations. We are working closely with the CBP and other federal agencies and will continue to keep you updated as the situation progresses.

If you have questions about your shipment and need assistance, we encourage you to contact BNSF Customer Support at 1-888-428-2673, utilize Message Us on the BNSF Customer Portal or contact your marketing service representative.